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Marketing
CRM & Reservations Marketing Manager
- 1 position available
- Mosere-Kogo Village, via Eko Akete, Ibeju-Lekki, Lagos State, Nigeria
- Apply by October 15, 2026
Role summary
Runs the CRM programme and the marketing that turns enquiries into confirmed reservations, working closely with Reservations and Operations.
Key responsibilities
- Plan and deliver CRM campaigns across the guest lifecycle.
- Segment and maintain the guest database.
- Develop guest communications that reflect the NJS Royale brand.
- Convert enquiries into confirmed reservations.
- Run email, SMS and WhatsApp campaigns where appropriate.
- Support the December 12, 2026 launch campaign through direct guest communication.
- Produce weekly CRM and reservations marketing performance reports.
- Coordinate with Reservations, Operations, Food & Beverage and Events.
Requirements
- Ideally 2–6+ years of relevant experience in luxury hospitality, lifestyle, entertainment, premium consumer brands or destination marketing.
- Practical CRM, database marketing, guest communication or reservations-funnel experience.
How to apply
Email your CV to careers@njsbeachresort.com using the position title as the email subject. In your email, include your full name, telephone number, current location and relevant years of experience. A cover letter is not required.
Apply by EmailThis opens your email app with the subject “Application – CRM & Reservations Marketing Manager” already filled in. Please attach your CV before sending.